This document outlines the rules, rights, and responsibilities binding all members and users of the raya999 platform. We encourage you to read it carefully — it is written in plain language, not confusing legal jargon.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and raya999 ("Platform", "us", "raya999"). These Terms govern your use of all services, games, promotions and features provided through the raya999 platform, whether accessed via the website, mobile device or any other approved access method.
By clicking "Register", completing the registration form, making your first deposit, or simply browsing platform content that requires login — you explicitly agree to be bound by all provisions in these Terms. This agreement is final and takes effect immediately from your registration date.
To register and use raya999 services, you must meet all of the following eligibility requirements at all times:
Identity Verification (KYC)
Raya999 enforces a Know Your Customer (KYC) process for all members before the first withdrawal is approved. You are required to submit a clear and legible copy of your MyKad (front and back), along with proof of a bank account in your name. Accepted documents include a recent bank statement or a screenshot of your digital account clearly showing your name and account number.
Each individual is only permitted to hold one (1) account active on raya999 at any time. Holding more than one account — whether registered under the same name, phone number, IP address or banking details — is a serious violation of these Terms.
Password Security
You are fully responsible for keeping your account username and password secure. raya999 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and never sharing your login credentials with anyone. Any activity carried out through your account is your responsibility unless there is clear evidence that the account was accessed by a third party without your authorization.
Account Information
You are responsible for ensuring that all information in your profile — including your phone number, email address, and bank account details — remains accurate and up to date. raya999 is not liable for any withdrawal delays or failures caused by inaccurate account information provided by the member.
Raya999 accepts deposits via approved payment methods, including DuitNow, local bank transfers (Maybank, CIMB, Public Bank, RHB, and others), Touch 'n Go eWallet, and USDT cryptocurrency. All deposits must be made from an account registered in your own name.
Members wishing to withdraw winnings from their raya999 account are subject to the following conditions to ensure a safe and orderly process:
Raya999 reserves the right to request additional documentation for withdrawals exceeding a certain amount or in circumstances requiring extra security verification. This is a standard protective measure and does not mean your request will be rejected.
All bonuses, promotions and special offers provided by raya999 are subject to rollover requirements and specific conditions stated alongside each offer. It is the member's responsibility to read and understand these conditions before claiming any bonus.
Rollover Requirements
Rollover refers to the total amount you must wager before the bonus funds (and in some cases, the associated deposit amount) become eligible for withdrawal. For example, a RM 50 bonus with a 10x rollover requirement means you must place bets totalling RM 500 before those funds can be withdrawn.
All betting and gaming on raya999 is subject to rules specific to each game type or sports market. Members are responsible for understanding the rules before placing bets or joining any game.
Raya999 uses a Random Number Generator (RNG) independently verified by a third party for all casino games. This ensures every outcome is entirely random and free from any manipulation.
All raya999 members are expected to engage with the platform and other users respectfully and responsibly. Unacceptable behaviour includes:
Raya999 reserves the right to take immediate action, including account suspension or closure, against any member who violates these conduct guidelines, with no obligation to provide prior notice.
Raya999 takes member privacy and data security seriously. All personal information you provide to us is collected, stored, and used in accordance with Privacy Policy in full. A summary of our key principles:
Raya999 provides its platform and services on an "as-is" basis, without any implied or express guarantees regarding profits, wins, or game outcomes. Users acknowledge that:
Raya999 reserves the right to suspend or close any member's account without prior notice under certain circumstances, including but not limited to:
In the event of account closure due to a terms violation, the account balance may be placed on hold while an investigation is conducted. If no violation is confirmed, the eligible balance will be returned to the member within a reasonable timeframe.
Raya999 reserves the right to amend, add to or revise any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to members via an in-platform notification or their registered email at least 7 days before taking effect, except in cases of emergency or legal compliance requirements that necessitate immediate changes.
Continued use of the raya999 platform after any changes to these Terms take effect constitutes full acceptance of the revised terms. If you disagree with any changes, please contact our customer support and stop using the platform.
Clear terms are more than a formal document — they are the foundation of trust between the platform and its members
Raya999 writes its terms in plain language that anyone can understand — not lengthy, confusing legal jargon. Every provision is stated clearly so you know exactly what to expect.
Whenever material changes are made to the terms, members will be notified via an in-platform notification or their registered email. No changes will be made silently without your knowledge.
These Terms are designed not only to protect the platform, but also to safeguard your rights as a member — including your right to legitimate wins and the privacy of your data.
If any part of the terms is unclear, raya999's customer support team is available to help via 24/7 live chat. You don't have to figure it out on your own.
The same terms apply equally to all members without discrimination. There are no "special exemptions" not explicitly stated in this document.
These Terms are to be read together with Privacy Policy and Responsible Gaming Guide for a complete overview of how raya999 operates.
By understanding the terms clearly, you can enjoy your experience at raya999 with greater confidence and responsibility. Register now and start your journey with us.